Arrears advice

Many people go through times of financial difficulty. This could be due to a change of job, long term sickness or marital split and can lead to debt and rent arrears.

We are aware that this can happen and the first thing that you need to do if you are having financial problems or think that you will have difficulty paying your rent is tell us. The sooner you do this, the easier it will be for us to help or advise you.

Contact your Housing Manager who will be able to advise you on what to do and may also be able to agree a reasonable payment plan. You can speak to them on the phone, email them or if you wish, they can visit you at your home to discuss your issues and concerns.

Failing to pay your rent is a very serious matter. You risk losing your home if you fall into arrears without providing an explanation and agreeing realistic payment terms. Remember that we are here to help you and will do all we can to ensure you resolve the matter. Contact us today if you have money worries.